CIS Security are looking for talented applicants for our current Head of Security position. You must be determined, resilient and have personality to adapt to different challenges in a fast-paced environment. For this position we need people with strong management and relationship building skills. You must have very strong customer service skills and be a people person who will engage with Security Teams and support each colleague in their development. Highly self‑motivated you will be empowered to become an Inspirational Leader.
The Whiteley is an upcoming, large prestigious site still in the stages of approaching full completion.
Information
* Position: Head of Security
* Location: The Whiteley - Queensway
* Pay Rate: £70,000 pa
* Hours: 50hrs per week. Regular times of 0800-1800, Monday to Friday. But adaptations to suit business needs are required.
Experience & Attributes Required
* Security management experience required
* SIA Licence is required
* Excellent people management skills and self‑motivation
* Understand commercials, including budgets and profitability
* Demonstrated ability to manage customers and complex working environments
* Strong interpersonal & influential skills, able to deliver presentation & reports at senior level
* Performance/results oriented and be able to develop, motivate and lead strong, effective teams.
* Excellent Written and IT skills, Timegate Experience an advantage
* Prior Hotel Management Experience preferred but not required.
Accountabilities
You will have access to an Industry Leading support structure; however, you will need to be proficient in recruitment, colleague relations, staff development, risk management and customer relations.
Characteristics
* Quality Standards - Personal Presentation and High Standards of business
* Team orientated - You will be joining the CIS Family
* Hands On - This is not a desk job; you will be with your teams most of the week
* Accountable - You will take responsibility and grow from this
* Modesty - We do not have Egos at CIS
* Trustworthy - You will be responsible for our Teams and customers properties
* Responsive - We always respond to our colleagues and customers efficiently
* Ambitious - An eye for business development and creating your own destiny
* Hard Work - We like working smarter and harder
Statement Of Duties
Operations Leadership & Management
* To provide strategic leadership in line with the contractual obligations by identifying short, mid and long‑term goals for the team and strive for continuous improvement.
* To provide a continuous Improvement plan with monthly and long‑term goals and achievements which will be published to the customer each month.
* To conduct a full security survey and risk assessment annually to identify and record inherent or emerging security risks to the site which will be published to the customer.
* To produce and maintain a security strategy and risk register documents which will be shared with the customer each month.
* To meet with the customer to address the security risks monthly.
* To implement and chair a local security forum which will be extended to customers, service partners, tenants and key neighbours to promote our aims for a safe and secure environment in which to work and spend leisure time.
* Will implement and foster relationships with the local authority and blue light services to ensure the site security profile is understood and responded to in an appropriate manner.
Staff Management and Compliance
* Assist the Security Operations Manager with the recruitment of new Security Staff and the collation of all required paperwork for the vetting procedure prior to deployment on contract.
* Ensure all staff have clear objectives and a good understanding of their role by ensuring all buildings have a detailed set of assignment.
* Ensure a full and comprehensive audit of services are conducted annually which are compliant with the standards.
* Act as Incident Controller as and when Incidents occur on site, and in your absence, you must identify a suitable deputy.
* Ensure all incidents are responded to in the prescribed manner as described in the assignment instructions.
* Ensure all incidents are escalated, recorded and reported as per the prescribed manner as described in the assignment instructions.
* Ensure staff compliance with all the above through staff motivation and mentoring programmes which will be formally recorded via the company Staff Assessment Programme.
* Ensure all staff who require performance monitoring via our mentoring programme receive formal guidance and notes following each mentor meeting.
* Oversee the implementation of the companies disciplinary and grievance procedures where necessary, ensuring fairness and consistency in their application.
* Ensure all disciplinary and grievance procedures are formally recorded to the required standard and passed to HR within 48hrs of any recorded meeting.
* Ensure the overall management, wellbeing and welfare of all personnel assigned to the contract.
* Organise spot visits out of hours to ensure staff remain alert and focused and aware that the Security Manager remains in touch with what is happening at the building out of normal office hours.
* To mentor all senior management within the contract
* To identify and drive innovations across the contract
Administration
* To present monthly management progress, detailing contract compliance in line with the SLA template agreement.
* Ensure all reporting standards are maintained at the highest level.
* Ensure all aspects of the day‑to‑day administration of the contract as agreed in the SLA document.
* Ensure the production and submission of weekly reports relating to all CIS Security provided services to both CIS Security Head Office and our customers.
* Plan and prepare AIs, SOPs, Emergency Instructions and Operational Orders as and when required, including annual reviews.
* Ensure accurate records are maintained for all personnel and operations training.
* Oversee the organisation of Monthly Staff Roster and any extra cover required with all amendments reported to the CIS Security Head office as and when they occur to ensure all agreed manning levels are always met.
* Oversee that the correct completion of all hours worked by Security Staff are provided to Head Office by the prescribed and published deadline dates.
* Carry out any other reasonable requests as required by CIS Security Services and/or the customer
Benefits
* Health care plan (HSF)
* Perk Box (HSF) - discounts & offers from cinema tickets to days out
* Cycle to work scheme
* Tailored Site Uniform
* First class training allowing you to develop your skills
* A view for career development
* Long service & Employee Recognition awards
* And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world‑class customer service. CIS Security is a multi‑award‑winning company, recently being awarded Worlds Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
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