Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid Worker
Salary: Starting salary £32,597 (Level one) rising to £35,412 per annum (pro‑rata for part‑time) (Pay award pending)
Location: Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
As a Project Officer, you will play a key role in improving how services operate across Development Management.
You will lead and support service improvement and change projects focused on improving customer experience, delivery timescales, consistency and quality. Working closely with managers, colleagues and partner teams, you will help turn improvement ideas into practical, sustainable changes that make a real difference to how services run.
The role sits at the intersection of business improvement, data, digital working and customer service. You do not need a background in planning to succeed — the role is ideal for someone with experience of working in a customer‑focused or operational environment who enjoys analysing problems, coordinating activity and helping services improve.
About You
The ideal candidate will have:
* A degree‑level qualification or equivalent relevant experience in areas such as business, service delivery, project management, operations, digital, performance, or a related field.
* Experience of working in a customer‑focused or service‑led organisation, where improving processes, delivery outcomes or customer experience is a key part of the role.
* Demonstrable experience of supporting or delivering projects, service improvements or change initiatives, including planning activity, tracking progress and working with stakeholders.
* Strong analytical, organisational and communication skills, with the ability to work with data, prepare clear reports or briefings, and explain information to a range of audiences.
You can find the job description for this post here.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries please contact Matt Ralfe, Head of Development Management on 07904 892214 or by email at matthew.ralfe@nottinghamcity.gov.uk.
Closing Date: Tuesday, 25th May 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: early June 2026
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
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