Corporate Relocation Administrator
Location: Guildford
Company: AGM Bishop’s Move (Part of AGM Relocation Ltd)
Job Type: Permanent, Full time
Salary: £26,400 per annum
About Us
AGM Relocation Ltd, (hereinafter referred to as the “AGM Group”) is the parent company and home of some of the industry’s most respected moving and relocation companies. AGM Bishops, established in 1854 in Pimlico, London, is one of the UK’s most recognised names in removals and relocation. With over 20 branches across the UK and Europe, we deliver premium home removals, international moves, secure storage, and business relocations. We pride ourselves on professionalism, care, and exceptional customer service.
We are now looking for an enthusiastic and experienced Corporate Relocation Administrator to join the team based in Guildford.
Key Responsibilities
* Dealing with enquiries, sending details to the Branch or Agent network and referring to the procedures.
* Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents.
* Ensuring that all the relevant paperwork is maintained on a day-to‑day basis.
* Utilising and maintaining the database on a day‑to‑day basis.
* Following up Branches and Agents to ensure that a suitable update on enquiries is maintained.
* Producing invoices and ensuring the authorisation of invoices.
* Resolving insurance claims with efficiency and tact, according to Company Procedures.
* Updating and producing procedure sheets for all branches and the Account.
* To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974.
* To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002.
* Any other duties as may be reasonably requested by the Manager.
Essential
* Previous administration experience
* Computer literate; CRM systems, Microsoft programs, Data entry
* Excellent customer service skills
* Strong organisational skills
Desirable
* Multilingual skills
What We Offer
* Competitive Salary: £26,400 per annum
* Permanent, Monday to Friday - 8:30am – 5:30pm
* 25 days holiday + bank holidays
* Company pension scheme
* 2 paid volunteering days
* Employee Referral Scheme
* Access to employee engagement platform with lifestyle savings & high street discounts
* Reward & recognition programme
* Career development opportunities
* Company awards & events
* Free on-site parking
Pre‑Employment Checks
* Employment referencing
* Basic DBS check
* ID and Right to Work verification
#J-18808-Ljbffr