Job Title: Internal Sales Executive Location: Redditch Salary: £30,000 – £34,000 (dependent on experience) About the Role: We are seeking a proactive and customer-focused Internal Sales Executive to join our growing team. This is a fantastic opportunity for someone with a background in freight forwarding or logistics who enjoys building relationships and delivering excellent service. Key Responsibilities: * Act as the first point of contact for new and existing clients, providing a professional and responsive service * Prepare and provide accurate quotations for existing customers via email and telephone * Manage and develop key customer accounts, ensuring high levels of satisfaction and retention * Proactively engage with existing clients to encourage repeat business and re-bookings * Deliver exceptional customer service, handling queries and resolving issues efficiently * Work closely with Business Development Managers (BDMs) and internal stake holders. * Maintain strong knowledge of international freight operations, including both import and export processes * Liaise with operational teams to ensure smooth service delivery and accurate pricing Requirements: * Previous experience within freight forwarding or logistics (air, sea, or road) * Strong understanding of international imports and e...