Salary: £35,000 - 60,000 per year Requirements: Good interpersonal skills with the ability to form and maintain strong relationships across functions and regions Experience in delivering results through cross-functional collaboration Skilled communicator with the ability to explain complex concepts clearly Strong project management skills Results-oriented and organized with the ability to plan and meet deadlines Ability to motivate others towards successful delivery Knowledge of business analytics technologies and practices to manage complex datasets Proficient in data visualization and tools such as Tableau Sound understanding of Retailer processes, ideally in Automotive or Luxury retail Ability to bridge gaps between technical and business communities Experience in developing customer-centric user stories aligned to product features Excellent attention to detail, particularly in dashboard creation and innovative visuals Familiarity with data management tools like BigQuery and EDW Previous project management experience Background in Agile delivery and working knowledge of JIRA (desirable) Understanding of predictive profiling and SQL (desirable) Responsibilities: Generate insights from a strong pool of information based on outputs from 1700 retailers worldwide Combine data from multiple sources to identify correlations for future action plans at retailer and market levels Develop intelligence briefs for the Retail Performance Intelligence team using the Retailer Benchmarking tool Own the calculation of the retention metric and ensure global consistency in developing it Lead initiatives to enhance customer retention metrics based on transactional data insights Take full ownership of the Ideas hopper for feedback from Regions and Markets Collaborate with TCS & Systems and Data team to ensure timely delivery of agreed hopper items Monitor and report trends and achievements at market level Identify data-driven insights to drive revenue and customer satisfaction Document market feedback for product and intelligence requirements Develop a roadmap for generating insights from transactional data Ensure on-time retention reporting and enhancement of metrics Identify and simplify low-performing activities and present findings to relevant forums Collaborate with wider BPI and R&L teams, including GCS Finance and Digital Technologies: BigQuery JIRA SQL Tableau More: We are an OEM client based in Whitley, Coventry, looking for a Senior Analyst to join our Retail Performance Intelligence team for a 12-month maternity leave cover contract. This role offers an opportunity to engage in data-driven insights that enhance customer satisfaction and revenue performance. Our team thrives on data integration and predictive analytics, fostering a collaborative environment where innovative ideas can flourish. The position is structured within an Inside IR35 framework, with a competitive umbrella pay rate of £34.27 per hour. last updated 6 week of 2026