Hire Desk Controller
Location: Basildon
Hours: 42 hours per week, Monday to Friday
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About Speedy
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job.
We are looking for a professional and customer-focused Hire Desk Controller to join our depot team in Basildon. This is a key operational role positioned at the forefront of sales and customer service, responsible for coordinating the full hire lifecycle while delivering a consistently high standard of service.
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About the role
Based within the depot, the Hire Desk Controller plays a vital role in ensuring the smooth and efficient delivery of equipment hire services. Relationship building is central to success in this role, as you will manage the end-to-end hire process from initial enquiry through to delivery, collection and completion while liaising with colleagues across the depot to ensure customer needs are met.
Working in a fast-paced, desk-based environment, you will collaborate closely with stock teams, drivers, engineers and operational colleagues to coordinate equipment availability, minimise delays and maintain clear communication with customers throughout the hire process.
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Key responsibilities
1. Coordina...