We are seeking an experienced OIC Portal Legal Advisor to join our expanding team at Carpenters Group.
Key Responsibilities
* Manage a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process and using the firm’s Case Management Systems and internal procedures.
* Progress your caseload to ensure clients receive timely, professional, and relevant legal advice, maintaining regular contact and managing expectations.
* Identify early cases where proceedings would be tactically beneficial and litigate them expeditiously.
* Take a practical, commercial approach to settlements and advise clients on litigation and cost risks.
* Achieve and exceed settlement and issuing targets without compromising the firm’s integrity.
* Coordinate with sources, medical agencies, experts, third‑party insurers and other relevant parties to advance cases proactively.
* Where necessary, instruct Barristers in accordance with internal policies and obtain formal advice on quantum.
* Perform to a high level in a target‑oriented environment.
Experience & Knowledge
* Previous experience managing your own caseload of Fast Track RTA claims, or hands‑on experience managing tasks relating to such cases.
* Excellent negotiator with strong communication skills.
* Proficient with case‑management systems and good knowledge of MS Office.
* Strong attention to detail and organisational skills.
* Commitment to delivering quality service to clients and the firm.
About Us
Carpenters Group has been providing legal and insurance services across the UK for over 30 years. Growing from a small law firm to a 1500‑person team across seven locations, we work with household name insurers to deliver outsourced claim solutions and represent individuals needing expert legal support. Our core values underpin a positive, informal working environment where collaboration and development are encouraged.
Benefits
* Minimum 25 days’ holiday plus bank holidays
* Hybrid working model
* Holiday buy and sell
* 2× volunteering days to support charitable initiatives
* Matched giving – up to £250 matched for personal charity fundraising for a registered charity
* Medicash cash plan – claim back dental, physio and optical appointments
* My Medicash App – access to rapid digital physiotherapy and skin cancer screening, plus fitness videos and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash Extras
* Life Assurance Scheme (4× salary)
* Pension scheme
* Funded driving theory test
* Active network of Wellbeing Champions – providing mental health support
* Training and development opportunities
* Funded social events to connect with colleagues
* Dress for your day policy
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Legal
Industries: Legal Services
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