Head of Data Centre Operations (Facilities Management) - Regional
We’re seeking a senior operations leader to take full ownership of live data centre environments across a large-scale, multi-site portfolio.
This role is focused on operational excellence post-construction, ensuring the highest levels of uptime, resilience, and performance across critical infrastructure. You’ll lead facilities management across a regional platform, overseeing assets exceeding 100MW in capacity.
Key responsibilities
* Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery
* Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems
* Drive reliability and performance of all M&E assets through best-in-class maintenance and operational practices
* Oversee capacity utilisation and forward planning within existing live environments
* Manage and optimise operational expenditure, with accountability for budgets and cost efficiency
* Own vendor management strategy, including FM providers and specialist contractors
* Ensure SLA adherence for hyperscale and enterprise customers
* Implement and maintain operational frameworks including SOPs, incident response, change management, and risk mitigation
* Lead compliance, audits, and certifications (ISO standards, regulatory requirements)
* Partner cross-functionally with engineering, development, and commercial teams to support ongoing improvements and upgrades
* Champion energy efficiency, sustainability, and continuous improvement initiatives
Your background
* Extensive experience operating live, mission-critical data centre environments
* Proven leadership across multi-site or regional portfolios (ideally 100MW+)
* Strong technical grounding in mechanical & electrical infrastructure
* Deep understanding of uptime, resilience, and facilities management in critical environments
* Experience managing vendors and outsourced FM models
* Financial ownership including budgeting and cost optimisation
* Familiarity with ITIL, compliance frameworks, and operational governance
The opportunity
A high-impact leadership role with full responsibility for operational performance across a significant data centre platform. You’ll play a key role in maintaining world-class uptime while driving efficiency and continuous improvement at scale.