Job Overview
I'm currently recruiting for a Technical Services Manager to lead up a technical team at large estate in Manchester. You will be in charge of technical compliance and KPI's across the estate and delivering a strong service to the customer in planned and reactive maintenance, as well as lifecycle works. A key part of the role is ensuring the contract is not incurring financial penalties by being compliant and timely with the offering and managing the engineering team making sure they have the right skills and are able to complete the KPI's in line with SLA's.
Responsibilities and Qualifications
* Management of 2 Supervisors - one mechanical and one electrical - who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management.
* Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI's and SLA's.
* Reporting and analysis of KPI's to identify improvements.
* Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates.
* Working towards net zero targets, actively identifying opportunities to operate in a more energy efficient manner to reduce carbon footprints and make the estate greener in it's function.
* Working closely with HTM's to understand the depths of the contract and ensure technical compliance on the site-specific kit (including HV/LV, UPS, CHP, water, pressure systems, heating, chilling and refrigeration).
* Attend high level meetings within the business and with the client.
* Working alongside the SHEQ Manager to make sure all technical and hard services actions are completed in line H+S guidelines.
* Working alongside the contract compliance lead to make sure KPI reporting is accurate and in line with the contract.
Mechanical or electrical background (time served).
* Experience working in an estate with large M+E kit - Hospitals preferred but Data centre, schools and university experience is also good.
* PFI experience advantageous or experience of complex contracts/KPI's.
* Good people management skills.
* Strong strategic skills.
* Excellent communicator.
* Driving License.
* Positive and motivated attitude to create a culture of going the extra mile and continuous improvement in the team.
£5,200 car allowance or electric company car.
* 5% bonus.
* Robust pension scheme.
* Life Insurance.
* 25 days holidays + 8 bank holidays.
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