Salary
Competitive + Car allowance / Company Car + Annual Bonus
Grade
GG13
Location
Midlands or London based
About the role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
What we can offer you
* Access to our company pension scheme
* Discounts on everything from groceries to well known retailers
* Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
* 24‑hour access to a virtual GP, 365 days a year, for you and family members in your household
* One paid day leave every year to volunteer and support your community
* Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing
* Take full responsibility for the overall operational performance of the Heat Network portfolio, overseeing all aspects including Health & Safety, planning, delivery, maintenance, and compliance across a nationwide portfolio.
* Manage and motivate a team of Contract Managers, engineers, and technicians, providing visible leadership, conducting appraisals and managing performance.
* Ensure residents’ supply of heating and hot water remains unimpacted by developing and overseeing a comprehensive business plan.
* Deliver contracts as outlined at the preferred bidder stage, developing strategic improvement plans.
* Act as the primary point of contact for all client operational, safety, and quality matters, building and maintaining strong relationships with customers, suppliers, government officials, and regulatory bodies.
* Oversee business development activities, support the BD team in securing new contracts through bid support, and develop strategic partnerships with the supply chain to offer innovative decarbonisation solutions.
* Ensure compliance with all relevant regulations, SLAs, and KPIs, incorporating new shift patterns and out‑of‑hours escalation processes to meet incoming regulatory requirements.
* Drive innovation in district heating technologies, promote energy efficiency, minimise environmental impact, and continuously monitor and evaluate portfolio performance to identify improvements.
What we’re looking for
* Proven background in district heating operations, with familiarity in heat network design and installation, and experience managing complex operational portfolios.
* Demonstrated experience leading and managing multi‑site teams, including performance management, disciplinary processes, and talent development.
* Strong commercial awareness with experience in budgeting, forecasting, contract management, and P & L responsibility.
* Health and safety leadership experience, ideally holding a NEBOSH General Certificate in Management, with a track record of delivering safe, legally compliant operations.
* Excellent relationship management and communication skills, with experience presenting to Senior Leadership Teams and engaging with external regulators and government officials.
* Degree level in Management or Engineering alongside a CIBSE Heat Network Practitioner qualification.
EEO Statement
We are committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Job Posting End Date
27‑04‑2026
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