Location
Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill.
Why The Works?
We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member’s memory.You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories.The unseen possibilities are limitless, and it all starts with you.
Become a CRM Executive
This exciting role (reporting into the CRM Manager) will be integral to help deliver our big plans for CRM this coming year and beyond. We are looking for someone who isn’t afraid to be bold in their ideas, to deliver a best-in-class programme of automated customer journey communications across the customer lifecycle which drive engagement, sales, and lifetime customer value. Do you have what it takes to delight our customers and keep them highly engaged with our brand?
Your Mission
1. Work alongside the team to execute the overall CRM strategy.
2. Supporting CRM Manager and taking lead of the automated customer journeys progr...