Job Description To install, service and maintain a range of equipment including – Community Alarm, Telecare, hoists and other aids to daily living equipment as required. To advise on appropriate equipment and the appropriate use of equipment (including Health and Safety issues). Requirements To receive requests including emergency requests via the ELMS2 system and ensure that the ordering criteria is met. To set up and install appropriate equipment and support individual service users in its current use. To service and maintain appropriate equipment including responsibility for LOLER testing (Lifting Operations & Lifting Equipment Regulations 1998). To undertake robust recycling procedures, ensure that the equipment is returned and reused timeously, having regard to Health and Safety procedures around decontamination and WEEE protocol (Waste, Electrical and Electronic Equipment). To record all transitions on the ELMS2 and Carefirst systems. To undertake training as required. To comply with Health and Safety and security procedures and guidelines. To undertake any other duties as may reasonably be required from time to time. The Individual Previous experience of working in a social care or customer service environment within a local authority, health board or other customer service organisation. 4 SQA Standard Grades (or equivalent) including English and Maths. Technical apprenticeship and/or be able to demonstrate equivalent knowledge or skills gained through relevant experience. Ability to work on own initiative and as a team member. Ability to organise and manage own workload. Excellent communication skills both verbal and written. A flexible and adaptable approach to meet changing service requirements. Ability to use hand tools competently Ability to move and handle equipment. Working knowledge and experience of Software packages e.g. Microsoft Office in Word and Excel. Ability to contribute and innovative solutions to problems. Experience of using relevant assistive technology equipment e.g. hoists, bath lifts, rise/recline chairs and community alarm equipment. You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the service .Delivering and fitting equipment Due to the rural nature of Moray this is normally undertaken by use of a van/car. A full/clean UK driver licence will be required. Able to work under pressure and to use own initiative and meet deadlines. Appreciation and acceptance of and commitment to the importance of confidentiality Willingness to accept direction/delegation. Ability to move and handle equipment in conjunction with moving and handling regulations. Ability to work flexibly to meet the needs and demands of the service. This post is considered to be a ‘Regulated Role’ under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme. Therefore the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council. Closing Date: 5 January 2026 Starting Salary: £28,520 £15.13 per hour 36.25 hours per week For further information contact: Becki Wink, Service Co-ordinator - 07779 999251