Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking Customer Service Advisor / Account Coordinatorbased inCongleton, Cheshire
As aGerman Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering theGerman speaking markets, providing excellent customer service via phone and email ensuring Sales and Customer Service enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
Manage existing relationship with clients: Retailers/Online Retailers
Process Sales Orders
Deliver high quality customer service
Assist with new customer's enquiries
Process orders received via the telephone, fax, e-mail or internet
Be proactive in the area of Customer retention
Person Specification:
Fluent in German
Strong customer focus and professional approach
Excellent communication skills, both oral and written
Ability to work effectively as part of a team
Good computer skills
Positive "can do" attitude
This is a full time Permanent position offering an annual salary of £27,000 + attractive company benefits.
Advancing Peo...