Data Centre Operations Cluster Manager - West London, LHR DCO
Join to apply for the Data Centre Operations Cluster Manager - West London, LHR DCO role at Amazon Web Services (AWS)
Continue with Google Continue with Google
Data Centre Operations Cluster Manager - West London, LHR DCO
2 weeks ago Be among the first 25 applicants
Join to apply for the Data Centre Operations Cluster Manager - West London, LHR DCO role at Amazon Web Services (AWS)
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. As Data Center Cluster Manager, you will be managing a large team of people on a 24/7 rotating shift across multiple Data Centers. You should be familiar with Problem Change & Incident Management, creating & tracking expenditure, continuously design and implement new mechanisms. The role includes mentoring, developing and growing people in all levels, supporting Infrastructure projects and proposing technical solutions that are scalable.
Key job responsibilities
* Team management of experienced Data Center Managers leading Data Center Technicians. This includes recruitment / people development through coaching and mentoring / performance review / rotation management.
* Define the strategy to improve the efficiency and productivity of day-to-day 24x7 Data Center Operations.
* Manage and continuously Improve the workflows, processes and throughput for data Centers Operations.
* Manage effectively the global yearly operating budget: CAPEX (technical equipment, infrastructure development), OPEX (cost of personnel, service provision, consumables and team events)
* Ensure all operational KPIs and Metrics are consistent, being measured and met.
* Drive innovation and automation within Data Center Operations.
* Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.
* Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.)
* Manage Vendor performance.
* Ensure Data Centers are compliant with all relevant security policies and procedures.
A day in the life
About The Team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
* Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military experience and several years of direct people management experience
* Solid data mining, analytical skills, as well as In-depth knowledge and experience of change and incident management.
* High literacy in security, safety and customer data protection and the ability to learn new technologies related to Data Centers
Preferred Qualifications
* Knowledge/experience of server hardware (storage system, Network); maintenance/troubleshooting; Safety, Physical and IT Security; Logistics; Power; Cooling & Facilities Engineering
* Experience with capacity planning; Lean Six Sigma and/or Agile and Project Management skills
* Data Center related certification - CDCP/S/E, CDCMP/TP.
* Solid communication and decisions making skills in challenging situations and in a fast-paced environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Data Services UK Limited
Job ID: A2822456
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Consulting, and Engineering
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Amazon Web Services (AWS) by 2x
Sign in to set job alerts for “Data Operations Manager” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Data Centre Operations Cluster Manager - West London, LHR DCO
London, England, United Kingdom 1 week ago
Slough, England, United Kingdom 1 week ago
Data Center Services Program Manager, Construction Execution Support
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 3 weeks ago
IT Operations Manager (FTC Maternity Cover)
St Albans, England, United Kingdom 5 days ago
Marcus by Goldman Sachs, Team Manager, Analyst, Milton Keynes
Milton Keynes, England, United Kingdom 1 week ago
Data Centre Engineering Operations Manager
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 months ago
City Of London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 14 hours ago
R00266507 Management Consulting Manager, Capital Markets - Teo
London, England, United Kingdom 1 day ago
Staines-Upon-Thames, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
Head of Delivery Commercial Operations, Uber Eats - UK
London, England, United Kingdom 4 days ago
Greater London, England, United Kingdom 1 week ago
Data Centre Security Manager, DC Security
Slough, England, United Kingdom 6 days ago
Enfield, England, United Kingdom 2 weeks ago
SASE Customer Success Engineering Manager
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr