Responsibilities
* Leading the design, delivery, and performance of cross‑channel campaigns—especially across paid media, email, and CRO.
* Providing digital consultancy that aligns marketing with client organisational objectives.
* Supporting clients to adopt innovation where it can have real impact—from campaign automation to AI‑powered audience insights.
* Guiding strategic testing approaches that maximise ROI.
* Collaborating with Account Managers, Executives and Analysts to deliver seamless, joined‑up client work.
* Building senior‑level relationships and proactively identifying opportunities for new work.
* Feeding into new business efforts, helping scope and pitch compelling ideas to new clients.
Qualifications
* A fully rounded digital marketing skill set across paid search, paid social, email and CRO.
* A background in the nonprofit sector or agency‑side.
* Recent, hands‑on experience running digital campaigns with deep platform knowledge (especially Google Ads, Meta Ads, etc).
* The ability to tie campaigns to KPIs and organisational goals and clearly communicate their impact to clients.
* Project management skills: from shaping multi‑channel campaigns to handling budgets and shifting deadlines.
* Experience building trust with senior client stakeholders, acting as a critical friend and expert advisor.
* Strong team collaboration and leadership skills.
* A curiosity and interest in digital innovation, especially where it can improve nonprofit impact.
Desirable Skills
* Experience with tools like ChatGPT, GA4 predictive audiences, campaign automation, or AI‑powered email tools.
* Knowledge of SEO and wider digital strategies.
A bit about Torchbox
We're the digital marketing specialists for many of the biggest charities in the UK; we build digital products for international NGOs, governments and universities; and we created Wagtail CMS, used by Google, NASA, the NHS and thousands more. Our diverse team of over 120 people is mostly UK‑based but with a significant presence in Manila as well as a network of people around the world. We are on a mission to set a new standard for a purpose‑led business. Torchbox is 100% employee‑owned—everyone is a co‑owner from day one and we are building an amazing, progressive ownership and learning culture. If you are excited about this mission, it's a great time to join.
Benefits
* Become a co‑owner of Torchbox, shape our success and share in the rewards.
* Work with awesome clients doing rewarding, purposeful work.
* Competitive salary + annual review + bonuses.
* Ethical pension scheme, with a 6% contribution from Torchbox.
* 27 days holiday, plus public holidays.
* Fully remote, hybrid, office full‑time, whatever works for you.
* Training and conference budget to discover new ideas.
* Paid time off to volunteer for causes that matter to you.
* Health schemes and access to mental health support.
* Electric car salary sacrifice scheme (UK only).
* Wellness programme and cycle‑to‑work scheme, alongside other lovely things that are good for you and the environment.
* Some pretty epic socials (virtual and in‑person), weekly free veggie lunches in the offices and a bunch of other cool stuff we'd love to tell you about.
Compensation
The money bit £39,200 – £46,700 per annum + a tax‑free co‑owner bonus & profit share. At Torchbox, you're not just an employee—you’re a co‑owner from day one. We're 100% employee‑owned, which means you get a say in how we run things, and you directly share in our success. Our total compensation includes:
* Base salary: £39,200 – £46,700 per annum.
* Tax‑free co‑owner bonus: a guaranteed £3,600 per year, paid quarterly (£900 every 3 months).
* Profit share scheme: over the last 3 years we have paid out an average of 14.5% of salary per annum, which equals 2.5 extra months of pay per year.
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