Join Our Team at Ashley Anderson Ltd, part of Kingswood Mobility Group
Ashley Anderson Ltd, part of the Kingswood Mobility Group, is seeking an experienced Logistics Planner & Supervisor to join our Scheduling Department.
Kingswood Mobility Group is a well-established group of companies, trading under brands including Willowbrook, The Recliner Factory, Adjustable Bed Factory, Easy2Bathe, Aqualift and Ashley Anderson Direct. We provide innovative mobility solutions that genuinely improve people's lives, backed by high-quality products and exceptional customer service.
This is a key supervisory role responsible for organising the distribution of goods via our white-glove home delivery service, while overseeing scheduling and logistics operations across the UK.
Job Summary
As Logistics Planner & Supervisor, you will be responsible for the planning, coordination and supervision of deliveries, installations and service calls nationwide.
You will oversee a team of Scheduling Advisors and a Logistics Planner, leading by example to deliver a first-class customer experience. The role requires strong logistical planning, people management and the ability to resolve issues efficiently in a fast-paced environment.
Main Job Specifications:
* Supervise and support Scheduling Advisors and the Logistics Planner
* Manage team performance, HR matters and monthly 1-2-1s
* Plan and schedule efficient UK-wide delivery and installation routes
* Coordinate driver workloads and vehicle loading to maximise productivity
* Act as the main point of contact for logistics and scheduling queries
* Manage route changes, job prioritisation and contingency planning
* Resolve logistical issues including access problems, incidents and rejections
* Work closely with the Installations Team Leader and Distribution Manager
* Monitor call compliance and provide clear, constructive feedback
* Maintain accurate records and ensure excellent customer service standards
* Ensure compliance with Health & Safety legislation and Company policies
The Ideal Candidate:
* Demonstrable experience in a similar logistics, planning or supervisory role (advantageous)
* Excellent geographical knowledge of the UK
* Strong leadership and people-management skills
* Confident decision-maker and problem solver
* Highly organised with excellent attention to detail
* Resilient and able to work effectively in a pressurised environment
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Excellent written, numerical and verbal communication skills
* Positive, solutions-focused and able to use own initiative
Shift Patterns:
* 35 hours per week
* Monday to Friday rotating weekly shifts of between the core hours of 8:00am-4:00pm; 9:00am to 5:00pm; 10:00am to 6:00pm with one hour unpaid for lunch
* Saturdays - Working from home once a month, between the hours of 9:00am-2:00pm (paid as overtime)
* Early finish every third Friday at 3:00pm.
Benefits:
* 28 days holiday per year (including Bank Holidays)
* Length of service reward holiday up to extra 5 days.
* Company events
* Free on-site parking
* Referral program and wellness program
* Bonus scheme
* Pension Scheme
* Cycle to Work Scheme
* Eye Vouchers
* Refer a Friend Scheme
Location:
Brierley Hill
Salary:
* From £24,630.00
* Bonus scheme for hitting monthly targets
Be a part of our dynamic team and contribute to our success Apply now and make a difference in people's lives with Kingswood Mobility Group
Job Type: Full-time
Pay: £24,630.00-£29,308.00 per year
Benefits:
* Canteen
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
Work Location: In person