Job Description
Job Overview
– Ellesmere Port – Permanent – £27,375 per annum
Founded in 1928, our client, operating within the manufacturing sector, has experienced continuous growth year on year. They are now seeking a keen and enthusiastic Customer Service Advisor to join their expanding team. This role will support an existing team of 3.
Key Duties and Responsibilities:
* Liaising with customers via telephone, email, and company portal
* Handling general enquiries
* Processing customer orders
* Coordinating with hauliers
* Organising customer deliveries across the UK
* Checking stock availability with other depots
* Updating customers on order progress
* Forecasting future orders with customers
* Providing front-of-house reception cover when required
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