THE OPPORTUNITY:Macildowie are currently recruiting for a Sales Coordinator working for a business based in Wolverhampton. This role sits within the Customer Service Team which sits at the heart of the business! Looking after the customer journey right through from the Enquiry stage to post-occupancy covering everything from Estimation, Design & Customer Service. The Sales Coordinator role within that process is a key position as it is the link between what the Customer needs and informing Operations when they need it. Sales Coordinators are responsible for the customer's journey through the business including call-offs, delivery dates, and post-delivery CS issues. For the right candidate, there is a real opportunity for career progression in a rapidly growing businessThis position is fully office based and is full time hours.THE ROLE & YOUR RESPONSIBILITIES:Ensuring all call-offs are processed promptly and that they are then checked so that any mistakes that would lead to FOC replacements are caughtEstablish and maintain strong relationships with customers through a proactive approach to Customer ServiceResolving all Customer Service queries promptly and any that cant be are diverted to the correct department or personAnswering inbound calls in a timely and professional manner and knowing how to use in house systems to relay information back to the CustomerSupport other departments in managing the flow of information throughout ...