Security Officer
Mitie Cleaning & Hygiene Services – Coop Retail Store Hever Road, West Kingsdown, Sevenoaks, TN15 6HD
Pay: £12.60 per hour, 40 hours a week.
Job Overview
* Protect customers' property, people, and assets by providing security services in direct accordance with site-assigned Assignment Instructions (AIs) and any subsequent changes.
* Deliver results that meet or exceed Key Performance Indicators / Service Level Agreements, taking full responsibility and accountability to retain the contract.
* Undertake additional training to ensure continuous self‑development.
Main Duties
Operations
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published AIs.
* Proactively review AIs, suggesting amendments to improve service levels.
* Maintain compliance with industry and statutory legislation: obtain front‑line licence in Security Guarding or Door Supervision, wear it at all times. A CCTV PSS SIA Licence is also required; additional courses may be contractually mandated.
* Comply with all legal and safety obligations of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work systematically, methodically and orderly.
Training
* Complete all required competency training.
* Undertake additional training for continuous self‑development, as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Renew licence 16 weeks before expiry.
Security and Health & Safety
* Identify and immediately report any health & safety hazards or potential hazards on site.
* Stay alert to threats or changes in the work environment to take appropriate action to reduce disruption, loss or damage.
* Use common sense and initiative, promptly involving others if a situation becomes threatening.
* Maintain professional conduct with difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry promptly after any incident, supporting the Incident Report process.
* Adhere to schedules and demonstrate commitment to Mitie and the client.
* Ensure check calls are carried out at the allocated times stipulated in the AIs.
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous security experience.
* SIA Licence.
* SC Clearance.
Benefits
Our market‑leading flexible benefits scheme offers flexible benefits that suit your lifestyle. Flexible benefits platform Choices provides dental insurance, dining cards, coffee clubs, technology product discounts, high‑street discounts via MiDeals, cycle‑to‑work scheme, life cover (greater of equivalent salary or £10,000 minimum), save‑as‑you‑earn, Mitie Matching Share Plan, Mitie Stars recognition with cash prizes, and more.
We offer a virtual GP service, salary finance scheme, and inclusive recruitment process with reasonable adjustments available for disabled applicants.
Apply Now
Join the Mitie Team and make a difference.
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