Service Mobilisation Coordinator
Hours: Monday to Friday, 08:30 17:00
Location: Gillingham, Kent
Contract type: Permanent
Your next role
Are you highly organised, detail-oriented, and confident managing complex processes from start to finish? Were looking for a Service Mobilisation Coordinator to join our team and take ownership of the end-to-end coordination and administration of client contracts.
This is a key role that ensures accuracy, consistency, and compliance across all stages of the contract lifecycle. You'll work closely with internal teams and external stakeholders to deliver a seamless service experience.
What you will be doing
• Acting as the main point of contact for setting up and reviewing new contracts alongside the Sales Team
• Coordinating the handover of new sites to the Service Department, ensuring all information is accurate and clearly communicated
• Independently verifying contract values, preparing renewal quotations, and issuing them within agreed timelines
• Proactively following up on outstanding renewals and identifying potential risks
• Maintaining the contract database, asset registers, and client contact details with precision
• Managing the setup and smooth transition of renewed contracts
• Preparing and issuing subcontractor purchase orders in line with service and procurement requirements
• Producing weekly reports on contract performance and key trends for Service Team Leaders
• Handling complex administrative tasks with autonomy and professionalism
• Supporting related functions such as Service Estimation when needed
Who we are looking for
• A confident team player who can also work independently and take initiative
• Someone with proven experience in a senior administrative or contract support role, ideally in a service or technical environment
• Commercially aware, with a strong grasp of contract terms and service delivery impact
• Highly organised with excellent attention to detail and a strong sense of urgency
• Resilient and adaptable, able to manage competing priorities and deadlines
• A clear communicator with strong interpersonal skills and integrity
• Proficient in Microsoft Office and comfortable working with data and documentation
Who we are
We lead the way in providing top tier independent fire and security solutions to protect your people, property and planet. With a name that combines our two passions of fire/security solutions- Sense, and our commitment to safeguarding our environment Eco, we are a company that lives our values.
First Carbon Neutral certified fire and security company in the UK, we always conduct our business in a way that is environmentally friendly and protects our planet and its resources. We pride ourselves on our dynamic innovative approach, exceptional technical expertise and absolute dedication in providing excellent customer service. We design, install, maintain, and service compliant solutions across a wide range of sectors, including commercial, industrial, education, healthcare, and government.
We foster an inclusive, supportive culture where wellbeing, professional growth, and work-life balance are at the heart of what we do.
Why come and work for us
Here at Senseco we know that it is our colleagues that are the key to our success. Working with us you will be part of a friendly and inclusive team, where we want you to bring your ideas and personality to the table. As we always strive to develop and improve, we are committed to supporting our colleagues do the same, therefore investing in our people is cornerstone of our business. We offer:
• Training and development programmes
• Support for professional qualifications and career progression, including apprenticeships
• A collaborative, inclusive workplace where every voice is valued
• Competitive salary
• Generous leave allowance
• Company pension scheme
• Medicash health plan (supporting everyday healthcare costs and wellbeing)
• Company parking
• Wellbeing support, including access to mental health resources
• Employee discount scheme
• Generous employee referral scheme
If you're looking to grow your career with a forward-thinking company that makes a real difference, to peoples safety and to the planet, wed love to hear from you!
How to apply
To apply for this exciting opportunity, please submit your CV through CVMinder. We look forward to hearing from you!
Diversity and inclusion
We believe that different perspectives and backgrounds are what makes a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support and embrace diversity.
If you are an individual with a disability, and would like to request a reasonable accommodation as part of the employment selection process, please let us know.