Position: Retail Security Officer Locations: Falmouth Pay Rate: £16.20 per hour (TSS operates on site-based rates) Hours & Shifts: Various We are recruiting Retail Security Officers to join our teams across Cornwall, with opportunities available across multiple locations and sites. This is an exciting opportunity whether you're experienced in security or looking to take your first step into the industry. New to security? We can support you in gaining your SIA licence, providing a clear pathway into a long-term career. Already licensed? We have a range of roles ready for experienced officers across our sites. With a variety of locations, pay rates, and shift patterns available, we are confident we can find a role that suits you. Working for TSS comes with excellent benefits and real career progression opportunities. As part of a leading international security provider, you'll receive ongoing training, support and development throughout your career. Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker Our ideal Retail Security Officer will: - Be aged 18 or over - Be confident, approachable and professional - Work well as part of a team - Take pride in delivering excellent customer service - Be reliable, proactive and willing to learn It is crucial to have strong communication and customer service skills in this role, as you'll be interacting with people daily. Much of the reporting is digital and paperless, so you'll need to be comfortable using technology and mobile devices. Whether you're starting out or bringing previous experience, we provide full support from day one. This includes induction, on-site training, and ongoing engagement through regular reviews and welfare checks with our management team. Join TSS and you'll be part of a global organisation where development and progression are genuinely encouraged. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T8) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline