Overview
JOB TITLE: Tenancy Housing Investigations Officer
REF: Hackney 122270
Pay rate: £371.04 per day PAYE
Contract Type: Temporary, Anticipated 6 months
Working Arrangement: Assume office based
A Basic DBS is needed for this role
In order to apply for this role a recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work.
The role
On behalf of a local council, we are seeking a Tenancy Investigations Officer to play a crucial role in protecting the Council\'s social housing stock for those in genuine need. You will be responsible for providing a comprehensive investigation service into cases of tenancy fraud within the borough.
Working with minimal supervision, your primary goal will be to undertake investigations from referral to conclusion, obtaining the necessary evidence to support the repossession of misused properties and ensure fairness in our housing system. This role is vital for ensuring our housing services operate with integrity and that internal controls are effective.
Key Responsibilities
* Manage a caseload of tenancy fraud investigations, carrying out all aspects of the investigative work including interviews, taking witness statements, and liaising with the police
* Obtain information from various systems and sources to build robust cases for legal action, such as the recovery of unlawfully sublet properties or the refusal of \'Right to Buy\' applications
* Prepare high-quality case reports and progress updates for senior management and stakeholders, ensuring all investigation records are meticulously maintained
* Work closely with staff across the Council, social housing providers, and external partners. A key part of your role will be assisting in the development and delivery of fraud awareness training for housing staff
* Ensure all work is conducted in compliance with relevant legislation such as PACE, RIPA, DPA, and HRA, as well as Council policies and best practice guidelines.
What the client is looking for
* A recognised qualification in counter fraud studies (e.g., Accredited Counter Fraud Specialist) and/or significant practical experience in social housing tenancy fraud or comparable investigation work
* Experience working in a counter-fraud or investigative role, preferably within the public sector
* Knowledge of the legislative framework governing investigations, including PACE, CPIA, RIPA, the Fraud Act, and the Prevention of Social Housing Fraud Act (POSHFA)
* Knowledge of housing law, particularly the Housing Acts as they apply to sub-letting
* Excellent communication skills (oral, written, and presentation) with experience producing detailed reports and witness statements
* Ability to organise and prioritise a large and varied workload, using your own initiative to drive cases forward
* Ability to work flexibly outside of normal office hours, including early mornings, evenings, and weekends when an investigation demands it
* Successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check which is acceptable to the Council.
How to Apply
* Quote the Job Title and Reference Number in your application.
* Submit your CV in Word format.
* Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, asmany candidates are able to relocate temporarily for work. Pleasedisregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Job Ref: Hackney 122270
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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