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Onboarding coordinator

Leicester
Coordinator
Posted: 7h ago
Offer description

Love details? Love people? This role is for you! Our Business Enablement team in Derby are growing, and we’re currently seeking a Coordinator to join them. You'll be getting stuck into a diverse range of tasks and responsibilities, including; Own the end-to-end onboarding process for new clients across all service lines. Be the go-to person during onboarding, answer questions, solve problems, keep things moving. Gather and verify all the essentials: KYC/AML docs, engagement terms, service setup details. Keep timelines tight and records spotless. Spot risks before they become headaches. Hand over seamlessly to the client team so they can hit the ground running. At Cooper Parry, we’re in it together. All we ask of our people is that they play all in. You’ll continuously strive to keep learning – whether you’re a trainee or a Partner – and you’ll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP. You’re the kind of person who loves making things happen. You thrive on structure but know how to keep things human. Here’s what makes you tick: Communication ninja – clear, confident, and friendly. Organised to the core – prioritising like a pro. Tech-savvy – Microsoft 365 is your playground. Experience in a client-facing or coordination role. Bonus points if you know your way around CRM systems (Salesforce lovers, we see you). You’re proactive, detail-obsessed, and not afraid to speak up when something needs fixing. We’ve been dubbed ‘the rebels of accountancy’. We’re straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service – free from unnecessary red tape. Check out our recent achievements: Best Companies’ No.1 Accountancy Firm & No.30 Best Large Company to Work For in the UK Became B Corp Certified in 2023 and we’re still the UK’s largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow Achieved 5 awards at the Inspiring Workplace Awards in 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience What's in it for you? Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results. That’s why we offer things like: A flexible approach to work - balancing working from home, in office or with clients A generous holiday entitlement An enhanced parental leave policy An enhanced pension scheme No dress code – just “wear something!” A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health Volunteering opportunities to work closer with local communities and charities Cooper Parry social/sports clubs Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best. Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process. For the attention of agencies - unsolicited CVs will not be honoured. We will only accept CV submissions for roles briefed to you by our Talent Acquisition team. LI-MH1

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