Job Description
Purpose
The Office Manager (FTC) is a Mat Cover role of 14 months starting in mid July 2025. The role is responsible for overseeing daily office operations, ensuring efficiency, organisation, and a productive work environment. This role includes managing administrative tasks, coordinating office resources, supporting staff, and implementing office policies to maintain a smooth workflow. Reporting to the CPO, the Office Manager also serves as a key point of contact for internal and external stakeholders, contributing to the overall success of the organisation.
Responsibilities
* Line Management responsibilities for the Front of House
* Manage relationships with the Landlord and Building Managing Agent
* Management of contracts for all utilities and office suppliers
* Implement and manage the upkeep of H&S policies including Fire safety and security
* Maintain and develop office policies and procedures to guide the operation of the office
* Oversee office management spending and budget management
* Place orders for both office and studio supplies and organise receipt management / expenses
* Carry out daily building walks to ensure offices, kitchens and showroom spaces are always stocked with stationary, kitchen items and cleaning supplies
* Ordering furniture items as required for the building
* Ensuring all lifts, fire alarm, extinguishers, security systems, water systems and heating systems are serviced regularly, arranging repairs and maintenance as necessary
* Being first point of contact for all facilities queries
* Ensuring all facilities related paperwork is maintained and filed appropriately
* Oversee cleaning tasks and manage the daily cleaning activities required for the building
* Oversee security tasks and manage daily communication with building activity
* Managing access to the office and keeping key and access fob inventory system maintained
* In charge of waste management for the building and different department needs
* Oversee sustainability practices for the office
* Support the Receptionist with daily lunch cover and reception cover as required
* Support the HR team with onboarding processes and building tours for new joiners
* Report into CPO on a weekly basis with updates on building related items
* Carry out introductory tours for all new starters and assist HR with the onboarding process for new staff members
* Work closely with the Studio teams assisting with the day-to-day operations
* Work closely with Creative Director and CEO Assistants to help support on day-to-day building related items
* Support the Private Client team with in-house events as required
Qualifications, Skills, Experience Required
* Previous experience in a similar role, preferably in a Fashion House.
* Experience of supervising or managing Front of House
* Highly organised with high attention to detail
* Approachable yet professional
* Excellent communication skills, both written and verbal
* IT literate all Microsoft Packages
* Able to work in a fast-paced environment
* Able to multitask time-sensitive tasks and remain calm under pressure