Job Title: Tenancy Enforcement Officer
Tenancy Enforcement Officer (PO23) Department: Housing Division: Housing Needs Reports to: Team Manager Tenancy rights, advice and enforcement (PO5) Responsible for: Tasking (and mentoring) trainees, apprentices and housing assistants Lambeth is delivering an ambitious transformation of its Housing Needs Directorate, aligned to the Council
Tenancy Enforcement Officer wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home. This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives. The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by:
high-quality casework and tenancy management
stronger property standards and compliance
improved supply and sustainable housing outcomes
a stable, skilled and confident workforce
a culture of learning, reflection and continuous improvement
Psychologically Informed Environments (PIE)
fairness, kindness, respect, integrity and accountabi...