Plan and manage Infrastructure provisioning for new services for delivery of large or complex change, and infrastructure change including patching, upgrades, service continuity tests and fixes, Deliver a smooth and seamless transition into production, minimising service risk for our business and customers. The role will require working from client office in Windsor minimum 3 days a week. Roles & Responsibilities : Manage the assessment, analysis, planning and design of infrastructure changes, ensuring effective integration across the estate Engage project managers, technical teams and suppliers to create approach and integrated plans, building in durations, dependencies, impacts and required outages Plan, coordinate and deliver infrastructure environments to meet projects' non-functional requirements, ensuring configuration meets relevant security and operational standards Hold walk-throughs and 'dress rehearsals' where necessary to measure timings and validate the plans, book resources and raise changes Manage go/no go criteria including test outcomes, execute plans through real-time orchestration of technical teams, manage checkpoints and ensure systems are fully restored for our customers Communicate progress to stakeholders throughout the events through regular updates and hotline messages, ensure post-release support is in place and conduct post implementation reviews Ensure that changes are recorded, evaluated, authorised, prioritised, planned, tested, implemented, documented and reviewed effectively Incorporate reversion points and other measures to manage risk and proactively address operational issues to restore services within SLA Build effective relationships with virtual teams and other stakeholders, managing expectations and inspiring confidence in delivery Define, apply and improve infrastructure management policies, procedures and governance, in line with industry best practice Key Skills and Experience : Good experience in Service Management - Change Management, Release management Experience in Planning and managing Infrastructure provisioning for new services for delivery of large or complex change, and infrastructure change including patching, upgrades, service continuity tests and fixes, Experience in Delivering smooth and seamless transition into production, minimising service risk for our business and customers. Experience in working on large infrastructure projects Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.