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Field Service Engineer- Northampton, Northampton
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Client:
Virgin Media O2
Location:
Northampton, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
efbd117e1756
Job Views:
14
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
Salary: £29,000 - £36,200 per year
Postcode Area: NN1, NN2, NN3, NN5, NN6, NN7, NN8, NN9, NN10, NN11, NN12, NN14, NN15, NN16, NN17, NN18, NN29
Join our team of Field Service Engineers (known internally as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We’re seeking motivated, customer-focused individuals. No prior experience required; we will train you and assign a mentor to support your success. After training, enjoy a better work-life balance with our 4-day work week (37.5 hours, Monday–Saturday) with shifts of 7.5 and 10 hours.
Every day presents new challenges and learning opportunities.
* Be the expert in installations, fault repairs, and customer service
* Diagnose errors and technical issues, and determine solutions
* Document processes and adhere to company protocols
* Collaborate with the technical team and share information organization-wide
Who we are
Virgin Media O2 is the UK’s fastest broadband network, a leading mobile brand, and one of the country's largest companies. We pride ourselves on diverse, high-performing teams that deliver choice and value, driven by our customer-centric values and ambitions. We can't wait to see what you can do with us.
We are committed to equal opportunities, removing bias and barriers, and fostering an inclusive environment. We encourage you to be authentic throughout your application journey.
Must haves
* A UK Manual driving licence with no more than 8 points
Additional qualities we seek
* An organized, customer-focused individual motivated to help others
* Someone who can build strong customer relationships
* Enjoys problem solving and finding solutions
* Comfortable working at heights and outdoors in all weather conditions
What’s in it for you
We offer benefits that support your well-being and work-life balance, including:
* A salary of £29,000, £2,500+ OTE, plus a company van
* 25 days of annual leave, including your birthday
* A pension scheme with up to 10% matching contributions
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits, including Unmind app, BUPA medical coverage (upgradeable), and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal, maternity, paternity, and carers leave
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