As Project Manager, you’ll lead the full project lifecycle within an MSP environment, ensuring all governance and delivery frameworks are followed while keeping projects commercially and technically on track.
Responsibilities
* Managing projects and programmes from planning through to production in a managed services setting
* Working closely with Project Engineers to define scope, requirements, and delivery plans
* Developing risk mitigation and contingency strategies
* Planning and scheduling deliverables, milestones, and resources
* Coordinating engineering teams and third-party suppliers to ensure smooth delivery
* Managing stakeholder expectations and acting as a key point of contact for clients
* Maintaining risk registers, issue logs, decision logs, and meeting minutes
* Ensuring projects are completed on time, within budget, and to agreed standards
* Overseeing full handover to Service Desk, including documentation, diagrams, licensing, and support information
* Ensuring projects are invoiced accurately, including ongoing costs
* Supporting and improving the Project Framework and delivery processes
* Capturing lessons learned and driving continuous improvement
Essential:
* Proven experience as a Project Manager within an MSP environment
* Strong understanding of IT infrastructure, cloud, and network projects
* Demonstrated project leadership skills in customer-facing roles
* Excellent organisational skills and attention to detail
* Outstanding written and verbal communication skills
* Ability to balance commercial, technical, and customer priorities
* Calm, confident decision-maker who performs well under pressure
* PRINCE2, PMP, or similar project management certification
* Strong presentation and stakeholder management skills
Reach our for immediate consideration