Implementation Specialist (Remote - UK)
£35,000 - £45,000 DOE + bonus | SaaS | No-code Platform | Workflow & Document Automation
With strong backing, profitable growth, and a global client base, they're now looking for an Implementation Specialist to support their expanding UK Services team.
This is a great opportunity for someone with a background in customer-facing roles, technical support, digital transformation, or internal systems - who's ready to step into a delivery-focused position where you'll be hands-on with real client projects.
The role is fully remote, with a preference for candidates based in Northern Ireland, but open to applicants across the UK.
You'll be helping new customers get up and running with the platform, configuring it to their needs using simple tools (no coding involved), and supporting their journey from day one.
Help tailor onboarding to each customer, ensuring they get value fast
Provide support and best-practice advice throughout the implementation phase
Sales, Support, Success) to deliver smooth handovers and strong project outcomes
Get stuck into internal projects that improve how the wider delivery team operates
You'll be supported and trained - but you need to bring curiosity, a process mindset, and the confidence to talk to customers.
✅ Comfortable using tools like Excel, databases, or CRM systems
✅ Familiarity with process mapping, onboarding workflows, or systems training
Worked in sectors like consulting, finance, legal, or professional services
35,000 - £45,000 base (depending on experience)
~ Annual bonus
~ Fully remote role - NI preferred but UK-wide options available
~25 days holiday + public holidays
~ Health insurance (covers you and your immediate family)
~ Life and critical illness cover
~ Travel insurance (for both work and personal use)
~ Pension with 5% matched contribution
~ Therapy & wellbeing support via Auntie Service
~ Referral bonus scheme and long service awards
If you're looking for a hands-on role where you can learn, grow, and make a real impact helping clients work smarter - we'd love to hear from you.