Job Role: Cleaning Supervisor Working Hours: 40 hours per week, working 5 out of 7 days - must be flexible as shift times and days vary, including 6am starts, 11pm finishes, and weekends Pay: £12.73 per hour Location: Waverley Market, 3/48 Waverley Bridge, Edinburgh, EH1 1BQ Reporting to: Contracts Manager & Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Cleaning Supervisor to join our established cleaning team based at Waverley Market in Edinburgh. The successful candidate will be responsible for the day to day supervision of the onsite cleaning team, ensuring the highest of cleaning standards are adhered to at all times. You will be required to carry out a range of cleaning tasks, safely and professionally, to a high standard. This is a hands on leadership role, requiring strong organisational skills, the ability to demonstrate good attention to detail, be able to communicate on all levels and provide flexibility to support the team, as and when required. A background in facilities or cleaning, with supervisory experience, is required for this role. This role requires working 40 hours per week as per the site rota. As shift times and days will vary (including 6am starts, 11pm finishes, and weekends), flexibility is essential to supporting the business needs. Duties include: Supervise, support, and motivate the cleaning team to deliver consistently high standards across the centre. Act as a visible, proactive leader, setting the standards and leading by example. Carry out cleaning of designated areas, following site-specific instructions. Ensure compliance with all health & safety and COSHH requirements. Be a visible point of contact in the centre - respond to customer requests promptly and courteously, maintaining excellent customer service at all times. Manage staff welfare checks, including support, absence management, and wellbeing. Monitor cleaning equipment and stock levels, reporting any issues to the management team. Carry out regular inspections of the centre, making sure any issues are reported and high standards are always maintained. Work closely with management and be flexible in supporting any additional tasks that help keep the centre running smoothly. Take responsibility for ensuring all mandatory e‑learning is completed. Requirements Previous supervisory or team-leading experience within cleaning or facilities services Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Comfortable using digital systems such as Timegate, Zoho, and OMNI Benefits Access to a range of nationally recognised courses to help further your career, via the Anchor Academy Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme 24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards Free on-site parking What’s Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Cleaning Supervisor, Cleaning Manager, Soft Services Supervisor, Waste Management Supervisor, Supervising Cleaner, Cleaning Team Supervisor, Cleaning Team Leader, Facilities Cleaning Supervisor, Cleaning Operations Supervisor, Hygiene & Cleaning Supervisor, Cleaning Services Team Leader, Mall Cleaning Supervisor, Retail Cleaning Supervisor, Centre Cleaning Supervisor Within commuting distance of: Mussellburgh, Juniper Green, Old Craighall, Loanhead, Granton, Alnwickhill, North Leith, Granton, Cramond, Ingliston, Craigentinny, Leith, Danderhall, Millerhill, Newbridge, Queensferry, Dalmeny, Blackford, Musselburgh