The Robotic System Engineer will work to ensure the installation & commissioning for automation solutions (AGV & AMR). Planning, installation, commissioning and customer handover/sign off for automation solutions with driverless transport systems. Provide technical support to the aftersales department, undertake change requests and on-site error analysis.
We offer:
* Be involved in the design, development and implementation of hardware and software systems.
* Identify and resolve complex problems, applying your problem-solving skills to deal with various technical issues.
* Create and review project and component specification documentation.
* Design the system layout, including the warehouse plan with driving paths and pick/drop locations, using AutoCAD.
* Adjustment of the AGV routes and parameters.
* Testing and validating the overall solution and certifying conformity.
* Strong involvement in Risk assessment & Impact assessment with PM before final submission to customer.
* Collaborate with customers on full system design, approval, and acceptance.
* Perform system emulation analysis and review the results.
* Be part of the on-site team during system startup and implementation of the Go-Live phase.
* Develop strong customer relationships.
* Facilitating controlled AGV demonstrations at KION ITS UK&I locations or on customer sites.
* Undertaking proof of concept (PoC) configuration automation solutions with AGVs within a customer’s operation.
* Performing training for end customers.
* Supporting the service organisation as a technical specialist consultant – on site, via telecoms/digital platform & via remote diagnosis.
* Coordination of possible root cause(s) of failure with our automation partners and achieving fastest possible issue resolution for our customers.
* Follow up KPI onsite (errors, availability, pallet/h performance, etc.) with recommendation of action plan.
* Pre and post sale application and system support.
* In your role you a full certification is required. It is mandatory that you pass all the trainings and internal certifications when required by your line manager.
Tasks and Qualifications:
Interfaces:
Internal:
* Robotic Engineering
* Technical Product Support
* ITS EMEA RAE team members & management
* Director(s) (Aftersales and Intralogistics)
* Regional Senior Management
* Intralogistics Solutions Management and Colleagues
* Project stakeholders
External:
* Customers
* Technical Experts – 3rd parties/suppliers
Required functional competencies / experience / qualifications:
* Engineering qualification, Bachelor’s degree or similar or experience in the automation industry.
* Proficiency in computer skills, including AutoCAD and Microsoft Office.
* Experience in material handling automation equipment is advantageous, preferably with AGVs and pallet conveyors.
* Experience with WMS, WCS, or Control Level Software is advantageous.
* Demonstrates and applies a broad knowledge in the field of specialization through successful completion of moderately complex assignments.
* Ability to apply complex knowledge of fundamental concepts, practices, and procedures in the particular area of specialization.
* Desire to travel extensively across the UK&I (primarily), plus Europe (up to 80% peak travel time).
* Experience in commissioning of complex plants/systems would be an advantage.
* Ability to represent the company in front of the customer.
* Excellent communication skills, both written and verbal.
* Fluent spoken & written English language skills essential.
* Ability to work well in an environment of international teams.
* Strong organizational skills.
* Self-starter who will take initiative to identify issues and pursue resolutions.
* Strong problem-solving skills.
* Self-motivation.
* Good listening skill.
* Attention to detail.
* Full driving license.
#J-18808-Ljbffr