Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis. Responsibilities: The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers: Support the training of staff to adopt and maximise the use of IT systems Support the delivery of 1st/2nd Line Support Assist with the IT aspects of office moves, onboarding new suppliers and systems MS Teams and SharePoint housekeeping - maintenance, reviews and archive Manage 3rd party software - comms, licences, etc. Monitor, respond and manage the IT mailbox Create and maintain the IT licence register Requirements: Commercial experience supporting Office 365, SharePoint, Teams and IT security packages Experience supporting and managing Microsoft Teams in a large organisation At least 2 years of IT Support, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high level of customer service Experience working with 3rd parties and 3rd party delivered services £25,000-£28,500 hybrid working on offer. A vehicle is required to get to site due to my client's location. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.