1) OVERALL PURPOSE OF THE JOB
The Estimating Manager supports the delivery of the New Equipment Sales targets and goals by taking responsibility for all Internal Sales activity. They value engineer and competitively price our proposals in collaboration with relevant Business Developers.
The Estimating Manager develops sound business relationships with Main Contractors, Façade Sub-Contractors, End Users, Specifiers and Quantity Surveyors with the aim of establishing repeat business and repeat opportunity to quote wherever automatic doors are specified or required.
2) REPORTING RELATIONSHIPS
Department: Internal Sales
Reports to: Operations Director
Does this job have supervisory responsibilities Yes
Number of reports Direct:2 Indirect:0
Job Titles of reports:
• Technical Estimator x 2
3) KEY RESPONSIBILITIES
• Day to day management of the EQS Internal Sales function and EQS Estimators
• Management of the FAAC Entrance Solutions UK Sales enquiry folder and allocation to Estimators
• Monitor the issuing of timely proposals in line with agreed KPIs
• Work closely with estimators and business developers to qualify and prioritise enquiries for quoting
• Monitoring that all relevant CRM/CPQ fields are accurately completed at all times.
• Ensure good working relationships with both internal and external based teams such as our existing and new customers. An element of this will be managing and maintaining the customer relationship and to provide technical telephone and written support to all incoming enquiries.
• Reporting EQS Internal Sales activity to ESUK Management Team.
• Responsible for quote follow up under 10k
• Monitor the timely processing of projects through Commercial Clearance into operations in line with customer programme and product lead times
• Creation and maintenance of Key Account Management quotes
• Review and creation of Major Project quotations in conjunction with Business Development Managers
• Maintenance of the Major Projects folder
• Handover of Major Projects to Operations
• Review of sub-contract orders prior to sign off by Directors
• Monitor and discuss margin erosion from sale through technical clearance with Project Managers and put in place remedial actions and controls as appropriate
• Monitor and report accurate/realistic delivery dates in CRM system to facilitate accurate forecasting
• Producing and maintaining team KPI's
• Regular staff one to one meetings
4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED
• Ability to lead and motivate a team.
• Be highly customer-focused and a team player.
• Commercially aware and able to assess risk in relation to construction tenders
• Highly numerate and articulate with good verbal and written communication skills and attention to detail.
• Highly-organised with the ability to plan and prioritise.
• Ability to take the initiative and KPI driven, with experience of working to weekly/monthly/yearly individual and team targets.
• Ability to work under pressure and to tight timescales