We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:
16-18 years: £7.57
To be employed in this role, you must be over 18 and complete a safeguarding check.
3-Day Post Office Counter Training: Covers Introduction, Processes, Practical Skills & Systems
Training may take place at a different location – flexibility required!
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become Your Hub of the High Street.
About the role
As a Post Office Counter Clerk, you’ll provide exceptional customer service to connect people across miles and time, organise travel money and documents, and handle bills and banking. We want our customers and colleagues to be proud they’re sharing their journeys with us. Key responsibilities include:
* Delivering exceptional customer service to all customers
* Managing queues and ensuring quick and simple access to services
* Meeting high standards of governance and attention to detail
* Supporting colleagues as part of a team
About you
* A passion for delivering excellent customer experiences
* Confidence in team communication
* Motivation to achieve high standards and results
* Adaptability to meet company requirements and goals
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We invest in development, foster an inclusive, collaborative, and supportive culture, and encourage ideas. Whether you’re starting out or seeking the next step in your career, TGJones offers a welcoming environment, real growth opportunities, and the satisfaction of working for a caring company.
Our benefits include in-store employee discounts, third-party discounts, employee assistance programme, flexible shifts, company pension, and more!
At TGJones, we’re committed to creating an inclusive and welcoming workplace where everyone can be themselves and do their best. We welcome applicants regardless of background, age, disability, gender, gender identity or expression, race or ethnicity, marital status, religion, sex, sexual orientation, or any other characteristic. If you need adjustments during the selection process, please contact our Talent Acquisition team—we’re happy to help!
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