Location: Bellshill Office/Hybrid
About IMV Imaging:
IMV Imaging, part of the IMV Technologies group, is a global leader in veterinary imaging solutions. Our mission is to advance animal healthcare through innovative diagnostic technologies. is our flagship imaging management software, developed by our specialist software team at Vet Solutions.
Overview of Role :
We are looking for a Software Applications Sales Speicalist to join our dynamic Team in Bellshill. The chosen candidate will be responsible for supporting and expanding the adoption of our IMV Software platform to our existing Veterinary customers. The role comprises a technical expertise, customer service management and sales experience to ensure our clients receive the best service. This person will ensure clients gain the maximum value from our software and also identify opportunities for upselling, training and support.
Key Responsibilities:
The main responsibilities of the role include;
Sales Responsibilities:
* Drive revenue growth and improved customer acceptance and use for software and associated hardware platforms through proactive client engagement and consultative selling.
* Identify and upsell opportunities within existing accounts.
* Deliver tailored software demos and product presentations (virtually and in person).
* Support the commercial team with quote generation, proposals, and closing sales.
* Track sales pipeline and manage opportunities using CRM tools.
* Work with internal marketing department to create marketing and social media campaigns to drive customer engagement.
Technical Support & Implementation:
* Assist in the deployment, onboarding, and configuration of software and hardware at client sites.
* Provide first-line post-sales technical support and liaise with internal technical teams as needed.
* Offer training and support to veterinary practice teams to ensure successful adoption and usage.
Client Relationship Management:
* Develop strong, ongoing relationships with existing customers to encourage loyalty and satisfaction. Including conducting regular account and software application review as well as feedback sessions.
* Review client feedbackand present to product development teams.
Skills & Experience:
Essential:
* Experience in a sales or customer service role
* Understanding of software applications and hardware integration.
* Excellent communication and presentation skills.
* Demonstrated ability to manage relationships
* Experienceworking independently and collaboratively.
* Requirement for monthlytravel to UK & Irish clients and our software development base in Hasselt, Belgium.
Desirable:
* Experience in veterinary, medical imaging,or healthcare industries.
* Experience selling Microsoft Office Packages or CRM Packages.
* Experiencee with CRM systems (e.g., Salesforce, HubSpot,SAP).
Key Attributes:
* Customer-focused with a solutions mindset.
* Technically adept with a passion for veterinary healthcare.
* Results-driven with a strong commercial instinct.
* Personable and professional with excellent interpersonal skills.
Job Type: Full-time
Pay: £27,000.00-£32,000.00 per year
Work Location: In person