Account & Material Planning & Logistics Manager
Location: Oldbury, West Midlands
Salary: Circa £45,000 (DOE) – 39.5 hours per week
Shift pattern: Mon–Thurs: 08:00 – 17:00; Fri: 08:00 – 14:00 (early finish)
We are recruiting on behalf of a well‑established manufacturing business that operates in manual and robotic wet paint application, supplying automotive, defence, medical and consumer goods markets.
Role
This pivotal, customer‑facing role sits at the heart of the business, connecting customers, suppliers and internal operations. You will take ownership of the end‑to‑end order lifecycle, ensuring seamless delivery from forecasting and planning through to final fulfilment.
Key Responsibilities
* Act as the central point of contact for key customers, managing relationships and expectations
* Oversee the full order‑to‑delivery (OTD) process, from order intake through to completion
* Analyse customer schedules and create effective production plans aligned to operational targets
* Monitor and report on KPI performance, including OTIF and customer satisfaction
* Work closely with customers to develop accurate demand forecasts
* Proactively manage and resolve supply chain disruptions and commercial queries
* Develop and manage material planning schedules to ensure continuity of supply
* Build and maintain strong relationships with suppliers, ensuring on‐time delivery performance
* Optimise inventory levels, balancing service levels with stock efficiency
Qualifications
* Minimum 3 years proven experience in a customer‑facing supply chain, MP & L or account management role
* Strong background within the automotive industry (essential)
* Excellent written and verbal communication skills
* Highly organised with the ability to multitask and prioritise effectively
* Strong planning capability to translate customer demand into production plans
* Commercially aware with a solid understanding of supply chain and manufacturing processes
* Advanced or intermediate Excel skills
* Proactive, customer‑first mindset with a passion for exceptional service
Benefits
Competitive salary and long‑term development potential.
EEO Statement
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the role. We endeavour to respond to all applications individually, though due to high volumes we may not always be able to do so. We are an equal opportunity employer.
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