About the Role:
We're seeking an organised and proactive Office Administrator to support our daily operations and care management systems. You'll be a key point of contact for staff and management, ensuring our business runs smoothly and efficiently.
Key Responsibilities:
* Assist with recruitment: schedule interviews, screen candidates (Indeed), communicate with applicants, and support onboarding.
* Manage and maintain staff files, ensuring all documentation is accurate and up to date.
* Submit and monitor DBS applications for new recruits, following Safer Recruitment practices.
* Oversee staff rotas, monitor holiday requests, and coordinate agency cover during office hours.
* Support end-of-month finance checks and prepare monthly monies for services.
* Handle general office duties: answering phones, note-taking (including during interviews), filing, scanning, and purchase ordering.
* Provide administrative support for care management systems (experience preferred).
* Maintain electronic and paper filing systems, including shared OneDrive.
* Monitor staff training records and support compliance tracking.
* Manage office calendar for management.
* (Desirable) Support basic social media activities, such as posting updates or monitoring accounts.
Requirements:
* Previous experience in an administrative or office support role.
* Experience in Health & Social Care or relevant sector qualifications.
* Strong organisational skills and attention to detail.
* Excellent written and verbal communication skills.
* Confident using Microsoft Office, Outlook and Teams
* Experience with care management systems.
* Ability to work independently, prioritise tasks, and manage workload efficiently.
* Reliable, punctual, and able to produce high-quality work.
* A strong desire to progress within a growing company.
* Use of own vehicle.
Desirable:
* Knowledge of CQC and/or OFSTED supported living regulations.
* Experience completing staff rotas.
* Registered with the DBS Update Service.
* Familiarity with social media platforms.
What We Offer:
* Friendly, supportive team environment.
* Opportunities for training and professional development.
* The chance to make a real impact in a growing organisation.
Job Type: Full-time
Pay: £22,500.00-£23,500.00 per year
Benefits:
* Company pension
* Employee discount
Language:
* English (required)
Work Location: In person