Job Description
AKVA Group Scotland Ltd is a leading provider of aquaculture technology and services, with a global presence across multiple countries. We specialize in delivering comprehensive technical solutions for our sea-based aquaculture operations. \n*We are seeking an Observe Support Assistant to join our dynamic team at AKVA Group Scotland Ltd.
This is a hands-on role to support our Digital/Observe Feeding Consultant in all aspects of delivery of AKVA Group digital product suite with the main focus on Observe. \n*Deliver on weekly reporting and data analysis to ensure customer KPIs (e.g. Build and maintain strong, value-driven customer relationships through regular face-to-face and Teams interactions.
\n* Use analytics tools to identify performance trends and opportunities for improvement. \n* Develop a deep understanding of the company’s Digital products and solutions. \n* Once established and trained, train customers on automated and data-driven solutions.
\n* Assist Digital/Observe Sales Manager in up selling Digital add on products \n* Provide feedback to the Observe product team – be part of the customer voice to the software development team \n* Participate and contribute to scheduled weekly and ad-hoc meetings with internal team and customers \n* Maintain the ability, drive and commitment to travel regularly to customer sites across Scotland and Ireland aquaculture zone to support data...