We are currently recruiting for the newly-created role of Advice Services Coordinator, which is part-funded by Independent Age’s Boosting Advice fund for a fixed-term of three years (until July ).
Accountable to our Community Services Manager, the Advice Services Coordinator you will manage and co-ordinate the Willowacre Trust Advice Services Team, ensuring the delivery of high-quality advice services to tenants and communities. Duties will include overseeing a team of Advice Officers (Money Advice, Energy Advice, Digital Participation, and Wellbeing Advice); casework of a senior nature, contributing to funding bids, promoting Willowacre Trust’s values to a wide range of customers and stakeholders, and supporting the delivery of the Willowacre Trust Business Plan.
We are looking for someone who shares our values and will use them to guide the way they work on a daily basis.
You should:
· Have knowledge and experience of leading and managing an Advice Services team, ensuring high standards of performance and service delivery
· Be able to maintain accurate and up-to-date client database and case management records
· Be able to develop and maintain effective working relationships with both internal and external stakeholders, including external advice services, partners, and funding bodies
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.
Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme
To apply please visit our website and complete our online application form.
Completed applications must be returned by 8am on Monday 8th September
Provisional interview date : Monday 15th September