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Parts sales administrator

East Grinstead
AMS Contingent
Sales administrator
Posted: 13h ago
Offer description

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Parts Sale Administrator for a contract until the end of 2027 based in East Grinstead.

Job description - the role

Purpose of the role:

* To manage customer parts enquiries and orders from initial request through to delivery and invoicing
* To provide accurate technical and commercial support to both internal and external customers
* To ensure efficient stock control and operational support for workshop and contract requirements

What you'll do:

* Manage customer enquiries, quotations, and orders through to delivery and invoicing
* Interpret technical requirements and liaise with suppliers and factories as needed
* Coordinate workshop tickets and ensure parts availability and stock accuracy
* Place, track, and resolve issues with supplier orders
* Handle returns, credit notes, and maintain accurate invoicing processes
* Deliver excellent customer service and build strong relationships
* Support warehouse operations and assist with stock control, counts, and MRP
* Work collaboratively across teams, supporting reporting, forecasting, and contracts (including VCA)
* Assist with general departmental tasks as required during busy periods

The skills you'll need:

* Strong attention to detail with the ability to manage multiple tasks effectively
* Strong interpersonal and communication skills, with a customer-focused mindset
* Good level of commercial awareness
* Proficiency in Microsoft Office (SAP or ERP system experience is beneficial, training provided)
* Strong written communication skills for professional emails and correspondence

Next steps

We will only accept workers operating via a PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

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