Location: Glasgow, City Centre
Role: Legal Assistant
Contract: Full-time, Permanent
Hours: 35 hours a week, Monday-Friday 9am-5pm
Jones Whyte is proud to have been recognised as the Scottish Top Employer of the Year at The Herald and s1jobs Top Employer Awards 2025. This award reflects our commitment to creating a workplace where people thrive, one that values career development, wellbeing, inclusivity, innovation, and community impact. As a firm, we’re dedicated to fostering an environment where every team member feels supported, empowered, and part of something meaningful.
As we expand, we’re looking for a talented individual to play a pivotal role in our Group Action teams success. This is your chance to shine, bring your expertise, and grow alongside a company that’s invested in your development. We value innovation, independence, and accountability and empower you to make a real impact.
Role
Our Group Actions team is dedicated to helping people across Scotland pursue justice through group litigation. We bring together individuals who have suffered similar harm or injury and assist them in joining forces to bring the legal claim against a common defendant. Our team handles a variety of complex cases, including personal injury, product liability, financial mis‑selling, and consumer rights.
Jones Whyte is one of the leading Group Action firms in Scotland which gives you the opportunity to learn from the best people in this field.
As a Legal Assistant you will be responsible for ensuring that client data is correct and up to date on our case management system and spreadsheets, taking client statements, drafting letters to clients and other firms. You will work alongside a qualified Solicitor, Trainee Solicitor and a Trainee Paralegal and have the support of a department Partner. The team has the assistance of a dedicated firm‑wide Legal Support team who will handle tasks such as mail and court dates.
Career progression and training are important to us and all our staff are supported in their growth within the business. As we grow, we encourage our employees to grow with us and are continually improving our processes and implementing new technology to ensure our employees are supported and clients receive the best service. Our recently renovated Glasgow city centre office boasts a modern work environment with generous staff perks. We also offer hybrid working to enable a better work-life balance.
Responsibilities
* Liaising with and providing administration support for Solicitors and case handlers
* Responding to enquiries (email, telephone and letters)
* Providing continued communication throughout the process
* Working with the online case management system, keeping records up to date
* Prepare legal documentation
* Dealing with clients both by email and via telephone
Requirements
* Excellent MS office skills, particularly Excel
* Have the ability to work in a fast paced, high turnover environment
* Have strong communication skills, written and verbal
* Have attention to detail and ability to multi‑task
* Good attention to detail
* Experience working in a professional environment
Desirable But Not Essential
* Experience working in a Legal environment
Company Benefits & Perks
* Competitive Salary
* 23 days holiday plus 8 bank holidays, including closing over Christmas & New Year
* Holiday Loyalty & Buy and Sell Schemes
* Company Bonus Scheme
* Company Pension Scheme
* Company Referral Scheme
* Excellent Leading Maternity & Paternity policies
* Wellbeing Support
* Hybrid Working
* Annual Company Day out
* Birthday Early Finish
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