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Global Talent Acquisition Manager at Ultima Business Solutions - Driving Digital Transformation with Artificial Intelligence and Automation
Job Title: Technical Lead – Dynamics 365
Department / Function: Business Systems
Reports to: Head of Operations
Location: Hybrid (Reading / Remote)
KEY ACCOUNTABILITIES / ROLE PURPOSE
At Ultima, we believe technology should enable simplicity, scalability, and smart decision-making. As we invest in our business systems, Dynamics 365 plays a critical role in operational excellence. This role ensures our Dynamics environment supports agility, growth, and seamless user experiences through thoughtful architecture, governance, and collaboration.
MAIN DUTIES AND RESPONSIBILITIES
* Architect and design end-to-end D365 solutions across key business functions, ensuring performance, scalability, and maintainability.
* Lead the technical direction of the Dynamics environment, defining standards, best practices, and governance.
* Act as a subject matter expert for D365, providing architectural oversight and mentoring team members.
* Collaborate with stakeholders across departments to understand requirements and translate them into system solutions.
* Influence the strategic roadmap for the Dynamics environment, identifying future needs and system enhancements.
* Oversee system integrations, data flows, and automation within the Microsoft ecosystem, including Power Platform and Azure.
* Guide and support a small team of consultants and developers, promoting collaboration and high performance.
* Ensure documentation, change control, and release management processes are followed.
* Monitor industry trends and innovations in Dynamics 365 to bring forward ideas and improvements.
KNOWLEDGE, SKILLS & EXPERIENCE
* Extensive experience architecting and delivering Microsoft Dynamics 365 solutions in CRM and F&O modules.
* Strong understanding of Power Platform, Azure integrations, and the Microsoft technology stack.
* Leadership skills, mentoring or leading a technical team.
* Excellent communication and stakeholder engagement skills.
* Strategic thinking with a passion for aligning technology with business goals.
* Ability to operate in a fast-paced, evolving environment with multiple priorities.
* Experience within IT services, MSPs, or complex business environments.
* Familiarity with DevOps practices, solution lifecycle management, and agile methodologies.
KEY COMPETENCIES REQUIRED FOR ROLE
Success requires technical leadership, strategic thinking, and strong communication. Candidates should demonstrate problem-solving, collaboration, and a deep understanding of how technology supports business goals. Adaptability, commercial awareness, and a commitment to scalable, user-centric solutions are essential. Resilience, architectural integrity, and continuous improvement focus will foster a future-ready systems landscape.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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