Temporary Customer Service Support! 🌟 Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where your contributions make a real difference? Role Overview: We are on the lookout for a driven, customer-focused superstar to enhance customer happiness, boost retention, and drive revenue expansion. In this temporary role, you will engage directly with valued platinum customers through targeted outbound calls and follow up on service team sales opportunities. Your mission? Strengthening customer relationships! Location: S25, Sheffield Pay Rate: £14.36 hourly rate (potential for £500 per month bonus!) Start Date: ASAP Duration: 3 months (potential to go perm!) Hours: 37.5 per week Key Responsibilities: Exceed Expectations: Ensure that customer expectations are surpassed in every interaction, demonstrating a strong commitment to service excellence. Follow-Up: Reach out on opportunities generated from service teams, providing responsive updates and proposing the right solutions to customers. Regular Check-Ins: Conduct frequent reviews and check-ins with customers to identify their needs and provide insightful solutions, either via telephone or MS Teams. Account Management: Manage and nurture platinum customer accounts to drive upsell and cross-sell growth. 📈 Proactive Monitoring: Monitor account health, data cleanliness, operational efficiency, and ove...