Job Title: Order Fulfilment Specialist
Location: Lutterworth
Department: SSC UK Customer Operations
Join our team and help deliver excellence to our customers.
We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team.
In this role, you'll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.
What you'll be doing
* Processing and invoicing sales orders in SAP S/4 to a high standard.
* Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.
* Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.
* Handling enquiries, maintaining CRM records, and managing inbox communications.
* Placing purchase orders with factories and third-party suppliers.
* Identifying issues, solving problems at the root cause, and driving process improvements.
* Supporting automation and efficiency initiatives in the order process.
* Support demo processes and installations
What we're looking for
1. Proven experience in end-to-end order processing.
2. Strong attention to detail and accuracy in fast-paced envi...