Casual Front Of House and Events Assistant
Join to apply for the Casual Front Of House and Events Assistant role at Richmond and Wandsworth Councils
Salary: Scale 3 (£14.28 per hour). Contract: Casual (starting in December 2025).
Are you looking for working arrangements that enhance your work-life balance? Do you enjoy delivering excellent customer service in a thriving cultural venue? Do you like working as part of a small team to complete a varied list of day-to-day operational duties? If you answered yes, we want to hear from you!
About the Role
The Richmond Arts Service is looking for Gallery Front of House and Events Assistants (Casual) to work as customer service professionals at its contemporary, riverside arts venue, Orleans House Gallery. You will be helping to safely open the gallery to the public and deliver its public programme. You will also have opportunity to support in the delivery of a busy programme of commercial events and weddings. This will include evenings and weekends.
Responsibilities
* Maintain day-to-day safe, secure operations that also allow for the delivery of focused high quality and innovative creative engagement activities.
* Ensure that the Front Desk, gallery spaces and other key points are staffed, wherever necessary, and all personnel maintain safe communication and follow policy best practice on personal safety issues.
* Be responsible for the presentation of the Orleans House site and building, and assist with functions and hires as necessary.
Qualifications
* Experience of working in a customer-focused environment, ideally within a public or cultural building.
* Understanding of working within agreed operating procedures and ability to act as an ambassador for onsite Health and Safety.
* Willingness to receive training in Health and Safety procedures and further training in customer service.
Benefits & Perks
* Local Government pension scheme.
* Childcare vouchers.
* New technology scheme.
* Interest-free loans on annual travel cards.
* Discounts with many leisure activities, restaurants, shops and other establishments.
* 40 days annual leave (including Bank Holidays), flexible working, and generous pension plan.
Indicative Recruitment Timeline
Closing Date: Thursday 20th November. Shortlisting: Week of 24th November. Interviews: To be confirmed.
How to apply
Please register, submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty applying online, please contact the Recruitment Team at recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.
Equal Opportunities Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
Safeguarding
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974, and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Attachments
* Job Profile
* Anonymised Application Guide for candidates.pdf
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