Customer Service Administrator - Transport
Location: Warrington
Shift pattern: 6am-6pm, 4 on / 4 off
We are looking for a customer service administrator to join our busy and friendly transport team based in Warrington. This is an entry-level role and previous experience in transport or logistics is not advantageous, but not essential, as full training will be provided. This role would suit someone who enjoys speaking to customers, working with computers, and being part of a fun, outgoing team, where career growth is plentiful.
You will be a key point of contact for customers, supporting the transport operation by booking jobs and handling enquiries. The role is fast paced but rewarding, with plenty of support from the wider team.
Key responsibilities
Answering incoming calls and emails from customers
Booking new transport jobs into the system accurately
Updating job information and customer details
*Liaising with internal teams to ensure smooth operations
Always providing a high level of customer service
What we are looking for
Happy and confident speaking to customers on the phone
Comfortable using computers and learning new systems
Well organised with good attention to detail
Positive attitude and willingness to learn
Able to work well in a team environment
Reliable and flexible to work a 4 on / 4 off shift pattern
Processing Your Data
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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role