Introduction to NFU Mutual:
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions, and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
About the Agency:
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.
An exciting opportunity has now arisen within the Chester Agency.
About the role:
As a Sales Advisor & Administrator within our team, you’ll be working at the very heart of an expanding local business. Once trained, you will specialise in speaking to high-net-worth home insurance customers, and work as an assistant to one of the business partners, providing an excellent level of customer service which will include diary & file management customer interaction and the issuing of regulatory documents.
The ideal candidate will be well-spoken and have an excellent telephone manner to build relationships with new and existing high-net-worth customers.
About You
* A confident professional individual, with a strong willingness to learn.
* Comfortable & experienced in achieving sales targets.
* Organised and hard working.
* Excellent attention to detail.
* Enjoy working in a team as well as on your own.
* Reliable, trustworthy, and dependable.
* Ability to multi-task in a dual role.
* Be able to show empathy to customers when needed.
* Must hold a full UK driving licence and have their own car.
Our commitment to you:
We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. To allow you to perform to your best, we will invest in your personal development and provide a comprehensive training plan and the ability to develop your role within our business. Salary will be dependent on skills and experience.
This is a full-time office-based role on the outskirts of Chester (CH3 area). If you feel you have the skills necessary to be successful in this role, please apply in writing with a CV and a covering letter to: steven_roberts@nfumutual.co.uk
Closing date for all applications: 31st May 2024.
If your application for employment is unsuccessful, your data will be stored on file for a period of 6 months for consideration for future employment opportunities. At the end of that period your data is deleted or destroyed.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.
Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.
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