Location
Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
Date Posted
2026-02-06
Country
United Kingdom
Title
Service Call Out Engineer - Escalators
Location Summary
London
Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units.
On a Typical Day
* Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation
* Work within London Underground network, managing the portfolio of escalators within it
* Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
* Liaise directly with the customer while on site to build a good working relationship
Qualifications
* You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators
* You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment
* Hold a valid UK driver’s licence
* Flexibility is important and overtime may be required
* You have good skills in mechanical and electrical engineering
* You are a committed professional, with safety as your priority
* You are comfortable communicating to others
* You are curious, adaptable, and you know how to work alone or in a team
* You are comfortable using electronic and digital tools
Benefits
* You will be offered fantastic salary and benefits.
* 4 on 4 off 12 hour shifts.
* On top of a competitive basic salary, you will have the opportunity to supplement your earnings with Overtime
* Benefits which include pension, Life Assurance, Paid Maternity, Paternity and access to the Otis Rewards Scheme
* Employee Scholarship Scheme - Otis will support you through your studies if you wish to gain further qualifications including Bachelors and Masters Degrees
* We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
* You will receive modern and high-quality work clothes, your own tools with an iPhone
The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.
Apply today to join us and build what’s next!
Otis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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