Mental Health Support Worker
Services
Residential (Hiraeth House) & Community (Thrive at Home)
Job type
Full time / Part time
Hourly rate
£12.50 weekdays, £14.50 nights and weekends, £17.50 bank holidays
Locations
* Hiraeth House – 77 Mansel Street, Swansea (Residential Service)
* Thrive at Home – Community Support Service across Swansea & Neath Port Talbot
About Empower Support
Empower Support has an exciting opportunity for those who wish to take the next step in their career and make a difference by supporting individuals to achieve independent and positive lifestyles.
Empower Support provides high‑quality, recovery‑focused care for adults living with mental health diagnoses across Swansea and Neath Port Talbot.
At Hiraeth House
Our six‑bedbed residential care home offers 24/7 support from skilled Mental Health Support Workers, led by an experienced Registered Manager and RMN. Our ethos is to create a safe, therapeutic environment that promotes independence, manages risks effectively, and helps individuals reintegrate into the community—relieving pressures on hospital services.
Through Thrive at Home
We deliver tailored community‑based support designed to move beyond traditional domiciliary care. Our vision is simple: every person has the right to live their best life in the community, supported by recovery‑focused care and meaningful occupation. Alongside bespoke support packages, we also run inclusive social groups to meet wider social and emotional needs.
Responsibilities
* Promoting service users wellbeing, dignity, and independence
* Encouraging community integration and social activities
* Supporting service users with activities of daily living and to find meaningful occupation, hobbies, voluntary or paid work
* Monitoring any changes in mental state and physical health
* Promoting a healthy, balanced lifestyle
* Supporting service users to attend appointments
* Monitoring and administering medication (mandatory training provided and required)
* Minimal to zero personal care
Shift Patterns
Hiraeth House:
* Early: 7:00am – 2:30pm
* Late: 1:30pm – 9:00pm
* Nights: 8:30pm – 7:30am
Thrive at Home: Flexible hours between 7am–9pm, 7 days a week, depending on individual care packages.
Requirements
* Driving licence:
o Essential for Thrive at Home
o Preferred for Hiraeth House
* Enhanced Adult DBS check
* Willingness to complete QCF Level 2 in Health & Social Care (fully supported)
* Experience in social care is helpful but not essential – full induction and training provided
* Understanding of mental illness and common diagnoses (schizophrenia, bipolar disorder, depression, anxiety, personality disorder) is beneficial
Benefits
* 30 days annual leave (pro rata for part‑time staff)
* NEST pension scheme
* Funded QCF Level 2 in Health & Social Care (if not yet qualified)
* Clear career progression routes (e.g. senior support worker, team leader)
* Flexible working patterns to support family life (Thrive at Home)
* Rotas prepared in advance
* Mileage between care visits for Thrive at Home is at 45p per mile
* Regular supervision and reflective practice sessions
* Inclusive, supportive team culture where your contribution is valued
* Access to a confidential wellbeing app providing support, guidance, and resources to help you thrive in your role
* Casual dress code
How to Apply
An on-line application form can be filled.
#J-18808-Ljbffr