Job Description
Building Services Engineer Location: Dartford, Kent, with travel throughout Southern England, primarily London and the Home Counties\n\n Hours: 42.5 hours per week, Monday – Friday, 8:00 am – 5:00 pm\n\n Reporting to: Building Services Contract Manager\n\n Purpose of the Role: To carry out planned preventative maintenance (PPM) and reactive repairs to building services, ensuring all work is completed to the satisfaction of the client.\n\n Key Responsibilities:\nMaintenance & Repairs: Complete all planned and reactive maintenance tasks on schedule.\nReporting: Produce clear and concise written reports and time sheets promptly.\nDefect Identification: Identify defects and provide parts lists and estimated timescales to the Building Services Contract Manager.\nEmergency Callouts: Attend site for reactive tasks and emergency callouts as instructed by the helpdesk team.\nProfessionalism: Maintain a professional image at all times.\nClient Relations: Establish and maintain positive working relationships with clients and colleagues.\nHealth & Safety: Ensure a safe and healthy working environment, adhering to all Health & Safety regulations.Accountabilities:\nAdhere to company policies on Health & Safety, Environmental Health, and COSHH regulations.\nEnsure compliance with current government legislation and company standards.\nRegularly communicate with supervisory and management staff and specialist subcontractors to maintain service standards.\nReport to the Building Services Contract Manager.\nNo direct reporting staff or budgetary responsibility.Skills & Requirements:\nMechanical Systems Knowledge: Strong background in mechanical building systems maintenance.\nEducation: Good basic education with strong written and spoken English and basic mathematical skills.\nCommunication: Ability to interact with people at all levels effectively.\nTeam Player: Flexible and adaptable approach, able to collaborate with colleagues.\nHealth & Safety: Sound understanding of Health & Safety regulations, environmental impacts, and risk assessments.\nReporting: Capable of providing detailed and summarised reports on operational activities.\nQualifications: Hold a recognised mechanical services qualification.Character & Attributes:\nResilient Under Pressure: Able to work effectively under pressure..\nHeight Work: Comfortable working at heights.\nCustomer-Focused: Committed to delivering excellent customer service.\nFlexible: Willingness to work overtime (including a minimum of two weekends per month) and participate in a call-out rota.\nDriving Licence: Must hold a full UK driving licence.Essential Experience:\nPPM & Reactive Maintenance: Proven experience working to Planned Preventative and Reactive Maintenance regimes.\nFault Finding: Proficiency in diagnosing and repairing control circuits.\nLone Working: Familiarity with lone working requirements.\nCompliance: Ability to adhere to all required regulations.Desirable Experience:\nBuilding Management Systems (BMS): Experience working with BMS.\nRisk Assessment: Risk Assessment and Method Statement (RAMS) training.\nMulti-Discipline Work: Willingness and ability to work outside core discipline when required.Personal Specification: Education & Experience:\nKnowledge of delivering statutory maintenance obligations.\nExperience in a service and performance-driven environment.\nStrong understanding of employee legislation, safety, health, and environmental regulations.\nIT Literate: Proficient in CAFM systems, MS Office, and Project.\nClear and professional communication skills, both written and verbal.\nMembership with a relevant professional body is desirable.\nClean, current driving licence.Aptitudes & Character:\nHigh Standards: Consistently maintains attention to detail and quality of delivery.\nCustomer Satisfaction: Focused on enhancing customer satisfaction.\nProactive & Solution-Oriented: Challenges complacency and strives for improvement.\nSelf-Motivated: Dedicated to achieving excellence with a high degree of self-motivation.\nOrganised & Efficient: Capable of prioritising and delivering under pressure.\nOwnership: Takes responsibility and delivers work to deadlines